HIRO-Chan Premium Concierge Service

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What is CS

New Service from the 10th Anniversary HIRO-Chan!
The biggest Japanese local travel agency in Bali, HIRO-Chan has greeted the 10th year and as celeblating this anniversary, we started a new service "Premium Concierge Service" since 2012. Our exclusive concierge is here for all the customers to support their stay in Bali!

You can recieve the service by booking our activity packages or tours. After booking, we will give you the concierge, Marucchi's direct cellphone number! Give him a call to ask any questions or suggestions for good sightseeing spot or tours. He will try this best to make your holiday in Bali memorable!!


Marucchi Info.

Message from Marucchi


Hello, Everyone! I am HIRO-Chan's concierge, Marucchi. It will be my pleasure to support you in Bali! I have many good plans you can do in Bali such as Super Reasonable Activity and Bali VIP Tour which makes your holiday very special!!! Please, give me a call to ask about good tours or places in Bali.

Biography


1967 Born in Shinagawa-ku, Tokyo, Japan
1985 Visited Bali for the first time
1986 Studying abroad at University in Bali
1988 Traveled to Australia and New York
1989 Worked at Indonesian restaurant in Roppongi, Japan, "Bengawan Solo"
1990 Worked as owner at coffee shop in Jakarta
1992 Managed a sewing factory
2011 Working at PT. HIRO-Chan as manager

Profile


2012 Resolution:
Get married! (still seeking a partner!)
Favorite:
Surfing/Music/Movie/Clubbing
Language:
Indonesian/English/Japanese
Motto:
“Shin-Gi-Tai”
Hobby:
Surfing/Taking a nap
Nickname:
Marucchi/Maru-Chan
Maru

Examples

Married Couple

Case of Married Couple in the 50s
We are staying in Nusa Dua for 4 days, but it has been raining. Where can we go sightseeing in the rain?


Marucchi

Suggestions by Marruchi
How about visiting a theater to watch Balinese traditional dance? You can choose either Barong Dance in the morning or Kecak Dance in the evenenig. Also, some art museums and cafe in Ubud will be relaxing! Many tourists are in love with the Balinese art and the rice terrace in the rain is mysteriously beautiful. If you go there with our Driver Service, we can take you to local supermarkets to buy souvenirs after the sightseeing in Ubud!!!

Phone
Females

Case of 2 Females in the 20s
This is our first holiday in Bali and we are staying in Kuta. Where is a nice fancy restaurant to enjoy sunset near the hotel?


Marucchi

Suggestions by Marucchi
"Ku. De. Ta." in fromt of Seminyak Beach and "SOS" on the 4th floor of Anantara Seminyak are the best spots to enjoy sunset with a drink!! If you want to have dinner, a new restaurant in front of Kuta Beach, "the Stones" and "La Lucciola"which is popular among many tourists from all over the world will be perfect! Why don't you enjoy the tasty wine and pasta with the beautiful sunset?

Phone

User Guide

To Use Concierge Service


Telephone Line● Please, book either of our menus to recieve the direct cellphone number of the concierge!

● You can give him a call anytime between 8:00am to 6:00pm during your stay in Bali!

※ If you cancel your booking, the service is not available.


Following Service below is not available.


  • ● Call from abroad
    → The service is only for customers staying in Bali. If you want to contact us from your country, use Contacting Form to ask any questions. We will get in touch with you within 24 hours.
  • ● Changing or cancelling the reservation
    → Please, contact our customer service directly. (8:00am - 0:00am: 0361-848-0384)
  • ● Interpreting
    → Interpreting on the phone is not available.